Booking Cancellation Policy
If you cancel your booking at least 2 days before your scheduled date, you will receive a full refund of your advance payment. The refund will be processed within 48-72 business hours.
If you cancel your booking within 24 hours of your scheduled date, you will receive a 50% refund of your advance payment.
If you cancel on the same day as your booking or decoration date, your advance payment will be non-refundable. This amount will be charged as a cancellation fee.
In the event that we have to cancel your booking due to severe weather conditions, you will receive a full refund of your advance payment. Your refund will be processed within 48 hours.
If you have any questions, please feel free to contact us.